Privacy Policy

Your privacy is important to us. This Privacy Policy describes how Pathly LLC and Bentley Ventures dba Pathly CRM ("we," "us," or "our") collect, use, and share your information through Pathly.Care and associated applications.

1. Who We Are

• Pathly App is operated by Pathly LLC.
• Pathly CRM is operated by Bentley Ventures, doing business as Pathly CRM.

Together, these platforms may share data internally while operating under the Pathly.Care brand.

2. Information We Collect

We may collect:

• Personal identifiers (name, email, phone number)
• Usage data and technical information (browser, IP, device)
• Scheduling, contact, or client information entered into the app
• Any sensitive or confidential data voluntarily submitted via CRM or App

3. How We Use Your Data

We use your information to:

• Provide and improve our Services
• Authenticate users and manage accounts
• Enable communication between CRM and App features
• Offer support and monitor platform usage

4. Data Sharing Between LLCs and Within Platform Modules

We may share your data between Pathly LLC and Bentley Ventures (dba Pathly CRM) for business integration and user support. This includes user registration data, usage analytics, and service interaction logs.

In addition, if you use the Pathly App, please note the following:

Client data submitted through the Placement module (e.g., availability, placement details, progress notes, and contact logs) may be shared with authorized users on the Community side of the app.

This is done to enhance care coordination, improve service outcomes, and avoid duplication of client records.

We do not share sensitive client data externally unless:

• Required by law (e.g., court order or subpoena)
• Explicit consent is given by the user or client
• It is necessary to protect the safety of the client or others

If you have concerns about this internal sharing structure, please contact us at [email protected].

5. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no system is 100% secure, and we encourage users to practice strong account security.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or request deletion of your data
• Withdraw consent or restrict processing
• File complaints with a supervisory authority

Contact us at [email protected] for any data requests.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services. We provide granular control over cookie categories through our cookie consent banner.

Cookie Categories

• Necessary Cookies: Essential for the website to function properly, including accessibility features (UserWay widget). These cookies are always active and cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. These are only activated with your explicit consent.
• Marketing Cookies: Used to track visitors across websites to display relevant and engaging advertisements. These are only activated with your explicit consent.

Your Control: Third-party tools and tracking scripts (such as the UserWay accessibility widget and analytics services) are only loaded after you provide explicit consent through our cookie banner. You can change your preferences at any time by clicking the "Manage Cookies" link in the footer.

Consent Logging: For compliance with GDPR, CCPA, and other data protection regulations, we maintain a secure log of your consent decisions, including timestamps and the specific categories you accepted. This log helps us demonstrate compliance and allows you to review your consent history upon request.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Information

If you have questions or concerns, contact us:

[email protected]
12650 W 64th Ave E114
Arvada, CO 80004